SMS Alert FAQ

Questions.

Connect to a remote computer by using Remote Desktop on a Windows XP Professional Edition

1   The remote computer disconnected the session because of an error in the licensing protocol.

Cause:  The terminal server might not be able to locate the license server.

To resolve this problem, follow these steps:

  1. On the computer that cannot open the Remote Desktop session, click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, type the following command, and then press ENTER:
    NET START TERMSERVICE
  3. Click Start, click Run, type regedit, and then click OK.
  4. In Registry Editor, locate and then click the following key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing
  5. Delete all the keys that are located under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing key.
  6. On the File menu, click Exit.
  7. Restart the computer